FAQs

UCB partners with a number of different organisations across the UK such as OneHope, TBN, Big Church Day Out, and others. Sometimes we partner with organisations for specific events, and other times, a much longer-term friendship develops.

Yes! You can learn more about the UCB network by visiting our affiliates page.

You can tune into UCB 1 and UCB 2 in several ways:

• DAB+ Radio
• Online: Visit ucb.co.uk/listen
• UCB Player App: Download our app on your smartphone or tablet
• Smart Speaker: Use your usual voice command and ask your device to "Play UCB 1" or "Play UCB 2."

For more details, visit ucb.co.uk/radio.

Missed a programme? No problem. You can catch up on our radio shows for up to 30 days using the UCB Player app. Simply download the app, and you’ll have access to recently aired programmes. For additional information, visit ucb.co.uk/catchup.

Our playlist of recently played songs is available on the UCB Player app. If you’re unable to find the song you’re looking for, email us at hello@ucb.co.uk with details about when you heard the song and on which station, and we’ll do our best to assist you.

If you’d like to get in touch with the UCB 1 or UCB 2 teams, you can send a Whatsapp message to the studio.

• UCB 1: 01782 911111
• UCB 2: 01782 922220

We’re always pleased to hear new music! Please send up to two songs either as links or in .wav format to steve@ucb.co.uk, and include your contact information. Due to the volume of requests we receive, we are unable to provide feedback on your song, however if your music is suitable for our playlist, our team will get in touch with you.

UCB is a non-commercial broadcaster which means we don’t have paid-for advertising on our stations or on our website/publications. However, we do sometimes partner with organisations to help mutually promote each other’s work.

If you’re interested in partnering with UCB, email your details to info@ucb.co.uk, and we’ll forward your request to the relevant team for consideration.

UCB Radio is available to listen to online or by downloading the UCB Player App.

We’re so glad you’d like to sign up! You can register online at ucb.co.uk/signup or contact our Supporter Care team on 01782 911 000.

For other enquiries - If you’d like to change your address, request additional copies, or be removed from our mailing list, please call our Supporter Care team on 01782 911 000 or email ucb@ucb.co.uk.

Yes, we offer a video-based devotional app called UCB Spark, which launched in September 2024. To find out more, visit ucb.co.uk/spark.

As well as two Christian radio stations, UCB is the publisher of the UCB Word For Today and many other print and digital resources. Here are just a few (for full details, please take a look at the website, ucb.co.uk)

Word For Today, Just For You – a 30-day evangelistic devotional which is great for people who are curious or just starting out on their faith journey. They’re free to order (we just ask you to pay p&p) www.ucb.co.uk/justforyou

Video-based devotional app for kids – UCB Spark. Download on the App Store or Google Play or find out more at ucbspark.co.uk

Bible reading plans on YouVersion – www.ucb.co.uk/ucbyouversion

Bag of Hope – designed just for kids. www.ucb.co.uk/bagofhope

Bible app for kids – in partnership with our friends at OneHope. Find out more at ucb.co.uk/onehope

Explore our other resources by visiting ucb.co.uk or contacting our Supporter Care team on 01782 911 000.

The UCB Word For Today is available to read online, or you can sign up here to have it sent to your email inbox every day.  

If you are in the Republic of Ireland, you can receive your physical copy of the daily readings directly from the UCB Ireland office. Their contact details are as follows: 

UCB Ireland
P O Box 5784
Edmondstown
Dublin 16 

Telephone: 00353 (1) 4299899.   

Website: https://ucbireland.ie

If you are outside the UK or Ireland and you would like a physical copy sent to you by post, you can sign up for an annual subscription of £25 a year to have the UCB Word For Today sent to you every quarter. Please email our Supporter Care team at ucb@ucb.co.uk and they will be happy to set this up for you.

You can sign up at https://ucb.co.uk/signup.

If your UCB Word For Today emails are missing, try the following:

1. Check your spam or junk folder. If the emails are there, add UCB to your safe-senders list.
2. If the emails aren’t arriving at all, find a previous UCB Word For Today email. At the bottom, click ‘Update My Preferences’ to access your preference page and re-instate the emails.
3. If the issue persists, email us at hello@ucb.co.uk

Thank you for supporting UCB! To make a donation, visit https://ucb.co.uk/donate or call our Supporter Care team on 01782 911 000.

To make changes to your Direct Debit, call our Supporter Care team on 01782 911 000 or email ucb@ucb.co.uk.

For Standing Orders or other donation enquiries please contact our Supporter Care team on 01782 911 000.

We’d love to pray with you. Call our Prayerline team on 01782 36 3000, or submit your prayer request at https://ucb.co.uk/pray.

Thank you for your interest in volunteering! Visit ucb.co.uk/pray for more information and to download an application form.

You can call UCB Prayerline from anywhere in the world, just remember to add the international code of +44 before the number 01782 36 3000. International phone charges may apply, so do check with your phone service provider. You can also send a prayer request to the Prayerline Team online by visiting our Prayerline page here. Our team cannot get back to you for online prayer requests, but rest assured that they will pray over your situation.

You can view all our current vacancies at https://ucb.co.uk/jobs.

We appreciate your interest! However, we require all staff and volunteers to be based in the UK and able to work onsite. Unfortunately, we cannot assist with Visa applications.

We are thrilled to hear this! To learn more about starting your journey with Jesus, visit https://ucb.co.uk/yes. If you’d like someone to pray with you, call our Prayerline team on 01782 36 3000.

It’s great that you’re exploring faith! For theological questions, we encourage you to connect with your local church leader or Christian community. They can provide guidance, prayer, and ongoing support.

We’re sorry to hear this and would like to help. Please email ucb@ucb.co.uk or call our Supporter Care team on 01782 911 000, and we’ll adjust our mailing list for you.

We value your feedback. Please send your concerns, along with your contact details, to publications@ucb.co.uk